service

Pre Sale

Rachna Overseas understands that no two customer’s requirements are the same. Therefore, we follow a customized solutions approach. Our expert team, constituting the industry’s most seasoned professionals, with experience across a broad spectrum of applications in various industries, will ensure that you get products that fulfill your requirements, fully and at optimal cost.

Our range of services include carrying out a System Study covering need analysis, site study, systems design & implementation and cost-benefit analysis.

We also assist prospective users in getting EAN /GS1 registration and guidance on adopting international standards.

Rachna Overseas is one of India’s largest converter of labels, tags and thermal transfer ribbons. Our media experts can suggest the most suitable and cost effective label, tag or thermal transfer ribbon for the prospective user’s application.

Sale

On sale, we ensure that you get the materials when you require them and not at our convenience. This is made possible by regular inventory analysis and keeping of stocks at all our locations.

We also have adequate trained software and hardware engineers at all locations to ensure that the equipments are not just dumped on the customer but are up and running at the soonest.

Our range of services include host integration, integration with the customer’s existing or preferred host platform, initial programming of Portable Data Terminals, comprehensive user training and Warranty Services.

After Sales

Our relationship with our customers continues long after the sale is over.

We offer Annual Maintenance Contracts, up-grades for software products, Buy Backs for equipment on completion of product life and help in re-programming Portable Data Terminals.

contact us

Rachna Overseas Pvt. Ltd.
Plot No. 664-P, Pace City II, Sector-37
Gurgaon-122001, India
Phone :+91-124-4539300
Email: info@ropl.in

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